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When it comes to surgery, we believe Center of Excellence patients are the most important members of the team. Through extensive patient education and thorough communication, we ensure that our patients and their coaches know exactly what to expect and what is expected of them.
We continuously monitor a host of quality indicators to ensure the level of care we provide is exceptional. Our goal is simple: excellent clinical care and continuous improvement. The entire team reviews quality data every quarter, identifying best practices and looking for opportunities to improve standards of care and customer service. By reducing variability in standards of care among participating providers, we are able to more quickly identify and adopt best practices. Low patient-to-nurse ratios ensure each patient gets the personalized attention and nursing care they deserve.
We believe in and have seen the benefits of treating the whole person - body, mind and spirit. Our
Integrative Care Services
team helps patients develop a personalized surgical plan that empowers patients to make certain choices that can enhance their surgical experience. Through our TLC program, music therapy, gentle massage, aromatherapy, acupuncture, and prayer or mediation are available to patients before or after surgery, at no charge. Research has shown these therapies can reduce anxiety and a patient's perception of pain.
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