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When you’re faced with a chronic spine condition, you want to choose a specialized center with a track record of excellent outcomes and outstanding customer care. The Spine Center of Excellence at Mercy Regional Medical Center in Durango is just that, which is why we’re the region’s leader in spine surgery.
The Spine Center of Excellence began in 2005 when surgeons and staff at Mercy Regional Medical Center began working collaboratively to improve clinical quality, patient satisfaction, and outcomes. The team reviewed the entire surgery process from the perspective of the patient, not the caregivers, and redesigned it to better meet patients’ needs. With its state-of-the-art technology, private patient rooms, and healing environment, our spine surgery services flourish as a Center of Excellence.
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Healthgrades®, the leading online resource for comprehensive information about physicians and hospitals, has recognized Mercy’s spine surgery as:
Mercy is a full-service regional medical center with more than 200 board-certified physicians who represent over 53 medical specialties.
Our fellowship-trained, board-certified spine surgeons and orthopedic-certified nurses who participate in Mercy's Spine Center of Excellence are committed to research, education, and device innovation.
We continuously monitor a host of quality indicators to ensure the level of care we provide is exceptional. Our goal is simple: excellent clinical care and continuous improvement. The entire team reviews quality data every quarter, identifying best practices and looking for opportunities to improve standards of care and customer service. By reducing variability in standards of care among participating providers, we are able to more quickly identify and adopt best practices. Low patient-to-nurse ratios ensure each patient gets the personalized attention and nursing care they deserve.
Innovative procedures performed at the Mercy Spine Center of Excellence include minimally invasive artificial disc replacement, less invasive lateral approach spinal fusion (X-LIF), and other surgical procedures. The hospital also has been selected to participate in several national clinical trials for next-generation, spine surgery devices.
The hospital features the latest surgical technologies including state-of-the-art operating state-of-the-art operating theaters, digital radiography, electronic medical records, 64-slice CT, 1.5T high-definition MRI, and more.
Patient satisfaction scores reported through independent organizations, including HealthStream Research and Hospital Consumer Assessment of Healthcare Providers and Systems, consistently rank Mercy among the nation’s top hospitals.
Healthgrades®, the leading online resource for comprehensive information about physicians and hospitals, has recognized Mercy Regional Medical Center as recipient of the 2014 Healthgrades® Outstanding Patient Experience™, Named Among the Top 5% in the Nation for 6 Years in a Row (2009/2010-2014).
Personalized, thorough pre-operative education is essential, as well-informed patients have better outcomes. Because patients’ time is valuable, pre-operative education and testing are done in one day, so patients travel to the hospital only once.
Patients receive detailed, educational notebooks that explain everything they need to know about their procedure and what to do before and after their surgery. Newsletters and in-room posters outline daily goals for recovering patients so they know what to expect and what their daily recovery goals are.
The hospital’s private, tastefully decorated patient rooms and quiet, healing environment imbue a sense of wellness and comfort that promotes healing of body, mind, and spirit. Patient rooms include:
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